| Aircall Workspace - Unified Conversations for Mobile (iOS & Android) |
What’s New?
Introducing the new Conversations view – a unified space combining your To-do list and Messages. Now, all customer interactions are accessible in one place.
Key Features:
-
Unified Conversations: View calls, voicemails, texts, and status logs in a single, thread.
-
Smart Filters: Easily sort conversations by: Unread, Open, Assigned to you, Unassigned, Outbound, and Closed
-
Call History Access: View call interactions via the dedicated Call History page.
Workflow Improvements:
-
Badge Notifications: Instantly see new conversations at a glance.
-
Real-Time Counters: Track the number of conversations or calls in each inbox category live.
|
Aircall Workspace - Mobile |