This article provides a comprehensive walkthrough for deploying the Aircall AI Voice Agent, from initial setup to final testing. Our goal is to ensure a smooth, reliable implementation so your teams can quickly benefit from improved call handling and greater efficiency.

Within this guide, you will find step-by-step instructions on configuration, customization, and validation, along with best practices to help you set clear expectations for callers and optimize performance. By the end, you’ll have the voice agent fully prepared to manage calls with confidence, seamlessly integrated into your existing workflows.

  1. Create & configure the AI Voice Agent
  2. Manage call transfer rules
  3. Test the AI Voice Agent
  4. Add the AI Voice Agent to a call flow
  5. Review AI Voice Agent calls in Workspace & Integrations (End User Experience)
  6. Monitor AI Voice Agent performance

By completing the setup, configuration, and testing steps outlined above, your Aircall AI Voice Agent is now fully prepared to support callers and provide your team with the context they need to act efficiently.

Remember, deployment is only the beginning: ongoing monitoring and refinement will ensure your voice agent continues to deliver a smooth, reliable experience.

With your Aircall AI Voice Agent now in place, you’re ready to handle calls with greater consistency, clarity, and confidence.