A2P10DLC (Application-to-Person 10 Digit Long Code) is a regulatory framework that mandates companies utilizing long code numbers for SMS communication with US consumers to undergo a comprehensive registration process. This article aims to provide users with a clear understanding of A2P10DLC and guide them on how to check the registration status of their numbers through the Dashboard.
For more information on A2P 10DLC, please visit: A2P 10DLC - Understand How to Send Messages to US Phone Numbers with Local Messaging Restrictions
What is A2P10DLC?
A2P10DLC ensures compliance with regulations governing SMS communication with US consumers. It requires companies to register their long code numbers, ensuring transparency and accountability in SMS messaging practices.
Additionally, it's important to note that toll-free numbers in both the US and Canada also need to be registered separately to utilize SMS services or send SMS to customers.
How to Check Your Number Status
- Log in to your Aircall Dashboard and navigate to the Numbers section
- Click on the specific number you wish to check the registration status for
- Within the number details, locate the Registration Status tab
- The Registration Status tab displays the current status of your number's registration process
- Different statuses include:
- Approved: Your number has successfully completed the registration process and is approved for A2P messaging.
- Awaiting Approval: The registration process for your number is pending approval or in review.
- Not Registered: No registration request has been submitted for your number.
- Rejected: Your registration request has been rejected by regulatory authorities.
- Different statuses include:
Additional Features
- Dashboard Header: You can also find the registration status of your number displayed beside the number in the Dashboard header for quick reference.
Benefits of Checking Registration Status
- Stay informed about the readiness of your numbers for outbound SMS
- Minimize reliance on Support tickets by accessing self-service registration status information
- Ensure compliance with A2P10DLC regulations to avoid disruptions in messaging services
Conclusion
Checking the registration status of your numbers is essential for maintaining compliance with A2P10DLC regulations and ensuring uninterrupted SMS communication with US consumers. By following the steps outlined in this article, you can easily access and understand the registration status of your numbers through the Dashboard.