Users are now able to take advantage of Android's document scanner via their mobile camera to scan documents (up to 10 pages) and convert them to a PDF that can sent to a customer as an MMS.
How to use the Android document scanner with Aircall
When an agent opens a SMS conversation and wants to send an attachment (MMS), there is now an option on Android to scan a document using their device’s camera. This document will be converted to a PDF file and attached to the message so it can be sent to the customer. Size limitations of, typically, 600KB for PDFs still apply. For more information on MMS, please visit MMS (Business Multimedia Messaging).