Please note that this article is intended for technical audiences such as IT administrators.
For the purpose of Antivirus whitelisting, and to identify the local installation directories for Windows 10 and 11, the following details are provided:
- If you are installing from the Default/Web installer (available on Aircall's website aircall.io/download):
-
C:\Users\<username>\AppData\Local\Aircall -
C:\Users\<username>\AppData\Local\@aircall -
C:\Users\<username>\AppData\Roaming\Aircall -
C:\Users\<username>\AppData\Roaming\@aircall
-
- If you are utilizing the Microsoft Store, the directory path may vary based on your individual selection, however, typically the files are located within the WindowsApps directory
- If the installation is done via the .msi file, an Aircall folder is established within the "C:\Program Files" directory