Power through hundreds of calls daily with Aircall for Salesforce Sales Engagement. Increase your team's productivity with automatic call logging, fast-loading CTI, Quick Actions, the Aircall Voice Object, and more.

Is this version right for me?

Aircall for Sales Engagement is primarily built for outbound calling via Salesforce Sales Engagement’s Work Queue.

It currently does not support:

  • Call transfers to a team

  • SMS

  • Integration with Salesforce Omni-channel

If you require these features, please find more information in our article How to configure your Salesforce integration.

Speak with your Customer Success Manager to learn more about which version is right for your business.

To access this version, you must be on an Aircall Professional plan or above.

Important: SSO is currently not available for the CTI in Aircall for Sales Engagement.

Features

Call outcomes in CTI

Aircall puts call outcomes directly in the wrap-up screen of the CTI, significantly reducing admin work for your sellers.

Quick Actions

Sometimes someone else picks up your calls. Quick Actions give agents the tools to manually select the correct Contact, Lead, Account, or Case from the CTI, helping ensure accurate record keeping.

Aircall Voice Object

Calls log in real time to the Aircall Voice custom object, ensuring the most up-to-date information on calls made by your team. Use this call data to:

  • Create custom reports

  • Build dashboards

  • Trigger real-time notifications

  • Support other essential workflows

Ready to get started?

Install with no additional fees and simple installation. Please see our article Install Aircall for Salesforce Sales Engagement (V4) for more information.