Choosing your default calling number and country calling code will set you up to execute quick calls.
If you are assigned to multiple phone lines, choosing a default number to call from will ensure consistency with your customers.
Default Calling Number from the Aircall Phone
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Open your Aircall Phone and click on the Keypad section.
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Click on the arrow to open up the Select your number menu.
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Click on the three dots next to a number of your preference.
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Select Set as default.
The menu will automatically close and you’ll now see that the default number has been updated. If you need to temporarily switch to another number when making an outgoing call, you can open up the menu again to switch to another number. The default number though will remain the same showing (default) next to the number with a green check.
Default Country Calling Code from the Aircall Phone
If you’d like to set a default country calling code, you can do so from the same section of the Aircall Phone
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Open your Aircall Phone and click on the Keypad section
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Click on the country flag located in the upper left-hand corner of the app
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The country menu will slide up from the bottom
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Search for a country and click on the three dots
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Select Set as default to choose the country
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The country will now be set as default
Please keep in mind that when you are using the click-to-dial feature, the default country calling code will be applied.
Default Calling Number from the Aircall Dashboard
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Open your Aircall Dashboard and click on the Users section.
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Select the User you would like to adjust the Default Calling Number for, then click on the Numbers & teams section.
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Click on the three dots next to the number of your preference.
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Select Set as default number.
Default Country Calling Code from the Aircall Dashboard
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Open your Aircall Dashboard and click on the Users section.
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Select the User you would like to adjust the Default Country Calling Code for, then click on the Call preferences section.
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Click on the dropdown under Default prefix, then select the desired country code.
- Click Save changes to save.
Please keep in mind that when you are using the click-to-dial feature, the default country calling code will be applied.