Keeping your computer’s date and time settings accurate is recommended for optimal use of Aircall. When your system clock is incorrect, it may cause issues with call logging, scheduling, and other time-sensitive features.

This guide explains how to enable automatic synchronization of your computer’s date and time on Windows 10 and macOS.

Windows 10

Follow the steps below to turn on automatic time synchronization and verify your time zone.

Enable automatic date and time

Steps:

  1. Open Settings:
    • Click the Start button or press the Windows key on your keyboard.
    • Select the Settings icon (gear symbol).
  2. Go to Date & time settings:
    • In the Settings window, click Time & Language.
    • From the sidebar, select Date & Time.
  3. Turn on automatic time setting:
    • Find the option labeled Set time automatically.
    • Toggle it to On.
    • This allows your computer to regularly contact an online time server to keep the clock current.
  4. (Optional) Sync your clock manually:
    • Scroll down to the Synchronize your clock section.
    • Click Sync now if you want to update your clock immediately.
  5. Verify your time zone:
    • Confirm that the correct Time zone is selected.
    • If it is not accurate, choose the appropriate time zone from the dropdown list.
    • This step is important so that your local time displays correctly.

macOS

Follow the steps below to enable automatic date and time and confirm your time zone.

Enable automatic date and time

Steps:

  1. Open System Preferences:
    • Click the Apple menu in the top left corner of your screen.
    • Select System Preferences from the dropdown menu.
  2. Access Date & Time settings:
    • In the System Preferences window, click Date & Time.
  3. Unlock settings (if required):
    • If the settings are locked, click the padlock icon in the bottom left corner.
    • Enter your administrator password to unlock and allow changes.
  4. Turn on automatic date and time:
    • Check the box next to Set date and time automatically.
    • Your Mac will use the default Apple time server to keep your clock updated.
    • If necessary, you can enter a different time server address.
  5. Confirm your time zone:
    • Click the Time Zone tab within the Date & Time settings.
    • Enable Set time zone automatically using current location to allow your Mac to update based on your location.
    • If you prefer, uncheck this option and manually select your correct time zone from the map or list provided.

Conclusion

Accurate date and time settings are strongly recommended to keep Aircall and your system running smoothly. By following the steps above, your computer will automatically synchronize with the proper time server, reducing the risk of time-related issues.

Note: If you are using an operating system other than Windows 10 or macOS, please refer to online documentation for specific instructions on configuring date and time settings for your device.