This article explains why the Aircall browser extension may detect more phone numbers than are visibly displayed on a web page and how to resolve the issue.

Symptom

The Numbers panel in the Aircall browser extension displays more phone numbers than what you can see on the web page.

Cause

Some web pages include phone numbers in their source code that are not visible to users. These numbers may be hidden using the page’s styling or layout settings.

When the Aircall browser extension is configured to detect hidden numbers, it can identify and display these numbers even though they are not shown on the page.

Solution

Disable the option to detect hidden numbers in the Aircall browser extension settings.

Steps

  1. Open your browser’s Extensions menu.
  2. Click the Aircall browser extension.
  3. Open the extension Settings.
  4. Make sure the Detect hidden numbers option is turned off.
Note: When this option is disabled, the Numbers panel will only display phone numbers that are visibly shown on the web page.

After updating this setting, refresh the page and check the Numbers panel again. The list should now match the numbers visible on the page.