Important: Remember to guide your team to Aircall Workspace. The legacy Aircall Phone app retires in 2026. Learn more from our articles under the Migration to Aircall Workspace section.

As Aircall operates as a VoIP service, agents can use it anywhere in the world as long as they have a reliable internet connection. Restrictions do not apply when using the Aircall App abroad.

However, the are some recommendations to keep in mind: 

  • Make sure that you have access to reliable internet when using Aircall abroad (visit Aircall's network requirements and recommendations for more information)
  • Update the roaming settings on your Aircall app. To perform this, please follow these instructions:
    • Go to your Aircall app
    • Click on Preferences > Quality
    • Roaming > Select the closest region rather than Dynamic
    • (You can find the full guideline with images here)