Important: Remember to guide your team to Aircall Workspace. The legacy Aircall Phone app retires in 2026. Learn more from our articles under the Migration to Aircall Workspace section.
The noise cancellation feature removes background noises from the Aircall user’s microphone.
How to activate it:
- Open your Aircall phone app and go to Settings, then Preferences, then Sounds
- Toggle on Noise Cancellation under Input
⚠️ Please note that this feature is only available starting from the 2.32.0 version of Aircall’s Desktop Application. It is not available on web, CTI, or mobile (iOS or Android).
⚠️ For Mac users, please note that this feature is:
Only available starting from MacOS 10.15 (Catalina)
Not available on the Mac Store version of our app (to use Noise Cancellation please download it from https://aircall.io/download)
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