Submit a request

What is your preferred language for communications with our team?

Which region are you based in?

Please scroll down to see other options

The legal name of the business. Company name should match the name on your business tax returns.

Please provide the URL to the company's website here

Please provide the full address, including number, street, city, country, and postal code

Please provide the full address, including number, street, city, country, and postal code if your emergency address differs from your company address. The emergency address is provided to first responders if an emergency number is dialed from the line.

What is the name of the authorized contact on the account?

Are you a reseller partner submitting on behalf of your client account?

What number type(s) would you like to obtain?

Please specify the country or countries you would like to purchase numbers for

This should be one of your French mobile numbers already connected to a mobile device equipped with either a valid SIM card or an e-SIM.

RIO codes are only applied to French porting requests, please disregard if you are porting numbers from a different country.

Please provide the number(s) here, including any country code or applicable prefix, separated by commas

Please provide the full address including number, street, city, country, and postal code

Are some of these numbers part of a range?

Please specify this range

What is the name of your current phone provider?

What is your account number at your current provider?

Please provide the brand name here. Brand name should match the name visible for your clients and be consistent with the website you provide in the website field later.

The legal name of the business. Company name should match the name on your business tax returns.

The form of business establishment

What would you like to request?

Please select the appropriate business type

Tax ID of the business. Please use 9 digits for the US and Canada. Only the 9 first digits of the Business Number (BN) are accepted for Canada.

Tax ID of the business. Please use 9 digits for the US and Canada. Only the 9 first digits of the Business Number (BN) are accepted for Canada.

The company's website/online presence. It should match the name visible for your clients and be consistent with the Brand name you provided. The brand should be easily findable on the website.

Required by the TCR. Include the prefix in 11-digit format. Example: write 14561112223 instead of +1 (456)111-2223

Please use the two-digit state code. (Ex: NY, TX)

Please use the two-digit ISO county code. (Ex: US, CA)

Someone at your business who can respond to compliance questions if they arise. Please include the contact's first name and last name

Please provide the compliance contact's email address here

Please provide the number(s) here, including any country code or applicable prefix, separated by commas

Please provide the compliance contact's number here, including any country code or applicable prefix

Approximately how many messages do you anticipate sending in a given month?

Please provide the number(s) here, including any country code or applicable prefix, separated by commas

What type of messages are you sending?

Please describe your messaging use case with a minimum of 40 characters. Keep in mind that "Invalid" input errors are often due to minimum length not reached.

Please include a message template or message example for your use case

How do your recipients provide consent to receive messages?

Link to, the image of, or scanned copy of the opt-in page or process

Please include the name of the authorized representative

Please include the phone number of the authorized representative

Please include the email address of the authorized representative

Please include the job title of the authorized representative

Please include the name of the authorized representative

Please include the phone number of the authorized representative

Please include the email address of the authorized representative

Please include the job title of the authorized representative

If public company

If public company

Vertical or segment in which the business operates

The minimum length for the use case description is 40 characters (no specific restriction on content, symbols, numeric values). An example could be "We use our text message channel as a way to interact between our Sales representative and our clients to discuss quotes and follow up on contracts. Our Support team is also interacting with clients for customer care, to provide assistance when clients reach out to us." Do not be too vague like "This is to text my clients for commercial purposes", as in this the Campaign will be rejected by TCR. Keep in mind that "invalid" input errors are often due to minimum length not reached.

Example of a text message. The minimum length for the sample message is 20 characters. Provide examples of messages that you will be sending with this campaign. Be as precise as possible and make sure to match with the use case provided to avoid rejection by TCR. Do not forget an opt out message and business name on at least 1 sample. An example could be: "Hello John, following your question to our Support team, we have updated the ticket and updated your details information. Do not hesitate to reach out if needed. Thank you, Samantha from Aircall. Reply STOP to opt out." Keep in mind that "Invalid" input errors are often due to minimum length not reached.

Example of a text message. The minimum length for the sample message is 20 characters. Provide examples of messages that you will be sending with this campaign. Be as precise as possible and make sure to match with the use case provided to avoid rejection by TCR. Do not forget an opt out message and business name on at least 1 sample. An example could be: "Hello John, following your question to our Support team, we have updated the ticket and updated your details information. Do not hesitate to reach out if needed. Thank you, Samantha from Aircall. Reply STOP to opt out." Keep in mind that "Invalid" input errors are often due to minimum length not reached.

Example of a text message. The minimum length for the sample message is 20 characters. Provide examples of messages that you will be sending with this campaign. Be as precise as possible and make sure to match with the use case provided to avoid rejection by TCR. Do not forget an opt out message and business name on at least 1 sample. An example could be: "Hello John, following your question to our Support team, we have updated the ticket and updated your details information. Do not hesitate to reach out if needed. Thank you, Samantha from Aircall. Reply STOP to opt out." Keep in mind that "Invalid" input errors are often due to minimum length not reached.

Will embedded links or URLs be included in the messages?

Will phone numbers be included or embedded in the messages?

Do the messages include age-gated content?

Please confirm that you retrieve consent of your recipients before sending SMS

Please confirm that you use opt-out language when initiating conversation

Please confirm help message compatibility

Please include the opt-out language included in the start of the conversation. The minimum length for the opt-out message is 20 characters. Keep in mind that "Invalid" input errors are often due to minimum length not reached. The default opt-out message is: "Reply STOP to opt-out"

Help message of the campaign received. The minimum length for the help message is 20 characters. The default opt-out message is: "Reply STOP to opt out, reply START to resubscribe" The Help message field is specific to the SMS channel when clients send HELP by SMS. An example could be "To get support please visit www.example.com. Reply STOP to opt out, reply START to resubscribe." Keep in mind that "Invalid" input errors are often due to minimum length not reached.

How does a user opt-in for this campaign, and what type of confirmation do they receive once they have opted in? The minimum length for the message flow is 40 characters. Describe as precisely as possible the flow through which your recipients will pro-actively consent to receive texts from your business. Please make sure to review detailed instruction on our Help Center to avoid campaign rejection. Please keep in mind that "Invalid" input errors are often due to minimum length not reached.

Does the campaign intend to use more than 50 phone numbers?

Please provide the number(s) here, including any country code or applicable prefix, separated by commas. Exactly like this: 12345678911, 1234569811, 12345677711

I acknowledge and agree that Aircall will make billing adjustments at a later time to pass through A2P10DLC registration fees. Learn more about A2P 10DLC registration fees here: https://help.aircall.io/en/articles/5628892/

Is your account type business or individual?

Name of entity where your business is registered if it is not UK Companies House

Please provide us with your business registration number

Please provide us with your address in the UK

To fill only if different from business address. Must be a valid address and may be anywhere in the world.

Authorized representative should be a senior person in the company who is responsible for Phone Numbers.

Valid email address assigned to Auth. Reps name or account

This must be a valid mobile number only where the customer can be reached. This cannot be a number which you've acquired from a CPaaS provider such as Aircall.

This must be a valid mobile number only where the customer can be reached. This cannot be a number which you've acquired from a CPaaS provider such as Aircall.

Please include a concise line of text summarizing your query

Please provide detailed information regarding your query

Add file or drop files here