Account Administration

Support

• Contacting Support
• Using Aircall's Support Portal
• How to Contact Support if I Do Not Have an Aircall Account
• Help Logging Into Aircall's Support Portal
• Migration of Tickets to Aircall's New Support Portal
• Contacting Support by Chat

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Billing

• Understanding my Invoices
• US Tax and Commissions
• My Company: Account Information and Plan Details
• Call Pricing
• Payment Failure & Updating my Information

User Roles

• Enabling or Removing Admin Privileges
• Agent, Admin, Owner, and Supervisor - What's the difference?
• Dashboard Roles

Data Management

• Recovering a Deleted Phone Number
• Importing Your Contacts to Aircall
• Adding, Searching, Editing, and Deleting Individual Contacts
• Call Data Exports
• Managing your Aircall Data: Accessing Call Data, Deleting Recordings, and More
• Export Data Options in Aircall Analytics

Login and Authentication

• User Login Best Practices
• Aircall and Google Sign-In
• Aircall and SAML Authentication
• Configuring Okta for SAML Authentication
• Configuring Auth0 for SAML Authentication
• Configuring JumpCloud for SAML Authentication

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General

• SIP Trunking: Using your Twilio Numbers with Aircall
• Using Google Sheets to make a Power Dialer Campaign
• How to Refer a Friend to Aircall
• Using Google Sheets to Format Numbers
• Troubleshooting Aircall Emails
• Downloading Aircall with an .MSI File