Aircall understands that your needs evolve. This article outlines the guidelines for requesting changes to your subscription, ensuring it continues to meet your requirements.
Identifying your billing date and commitment period
Billing date: Your billing date is displayed on the Aircall account owner's dashboard. This date is crucial for scheduling any changes or cancellations.
- For more information, see: How to find information about my plan.
Committed period: This is the minimum duration of your contract, specified under "initial terms" in your Aircall contract.
💡 If you cannot locate your contract, please contact your account manager. Instructions on how to do so can be found in our article: How to contact my account manager?
30-Day Written Notice Requirement
Aircall's Terms and conditions require a 30-day written notice for plan modifications before the end of your committed period.
Upgrading Your Plan
For information on upgrading your plan, please refer to:
Additionally, please refer to information regarding:
Contacting Aircall for Assistance
If you require assistance with modifying your plan, please contact your account manager. Instructions on how to do so can be found in our article: How to contact my account manager?
We hope this information is helpful. Thank you for being an Aircall customer.