💡 As of July 2024, the price of Add-ons is shown separately from the *standard user price on your invoices. Previously, the *standard user price included all Add-ons, such as Bundles, Analytics+, Survey, and AI features.
*Standard User: This refers to the number of licenses included in your plan and does not account for any additional users.
⚠️ The number of add-ons reflects the total number of *standard users included in the plan. This amount will be billed whether or not the units are activated.
💡 The price for additional users includes all add-ons, which means that the additional user price will be higher than the *standard user price on your invoices, as it combines all add-ons with the base unit price.
To download your invoices, please refer to this article: How do I access or download my invoices & credit notes?
-
Example 1: Analytical+
-
Example 2: Bundle NA & EMEA Light
Related articles:
- How to identify the Add-ons included in my plan?
- How do I read the items listed on my invoice?
- How do I access or download my invoices & credit notes?
- Call bundles
- How to find information about my plan