If you are using macOS, you can reload your Aircall Phone by following these steps:
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Open the Aircall Phone
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Click on the Phone Application in the menu bar at the top of the screen
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Select Reload
If you are using Windows, you can reload your Aircall Phone by following these steps:
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Open the Aircall Phone
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Click on the Notification Area, on the right side of the Windows Taskbar
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Right-click on the Aircall Icon in the taskbar to open the menu
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Select Reload