The Aircall-Segment integration has a lot to offer by turning Aircall events into a valuable source for your data warehouse. Thankfully, getting set up only takes a few minutes.
Before you start, make sure that you have admin rights in both Aircall and Segment.
- Log in to the Aircall Admin Dashboard
- Select Integrations & API from the left sidebar menu
- Find and click on Segment in the Discover integrations section
- Click on Install integration to start the install flow
Under Select numbers click Add numbers
Select the numbers you would like to have linked to the Segment integration, then click Add numbers in the bottom right corner to continue
⚠️ Please note that you may choose to skip this step if needed, but in order for call activity to log in Segment, at least one number will need to be selected. If you would like to add or remove numbers associated with your integration at any point, you can do so directly in the Aircall Dashboard.
Next you will need to Authenticate Segment
A Write Key is required. This is a unique tracking key for your project. You can find this key from the Segment dashboard by following the steps below:
Login to your Segment account
Go to Source from the left sidebar menu
Click on HTTP API, then click on the dropdown How to add Segment to your HTTP API codebase
Copy the Write Key
- Paste your Write Key in the Aircall Dashboard then click Next
- Select the Aircall events that should be sent to Segment
📚 To see a full list of Aircall events, please visit our developer page.
- Click Next, then Finish
🎉 Great, your integration is active! You're all set and ready to get the most out of your Aircall-Segment integration.