The Aircall-Salesloft integration has a lot to offer by providing easy access to a more detailed view of your caller every time the phone rings. Thankfully, getting set up only takes a few minutes!
Before you start, make sure that you have admin rights in Aircall, Salesloft, and Salesforce, and that you are using the same email address for both accounts.
⚠️ Please note that the Aircall-Salesloft integration makes use of your Salesforce account when searching for the appropriate Lead or Contact records for calls. The Aircall-Salesloft integration will first search for the number in Salesforce, then will search Salesloft for an email that matches the Lead or Contact email saved in Salesforce. The Aircall-Salesloft integration searches for numbers in Salesforce using the E164 (ex: +18882406923, +33176360695), National (ex: (888) 240-6923, 01 76 36 06 95), and International (ex: 18882406923, 33176360695) formats. To ensure proper functionality please make sure each Lead or Contact record is saved in both Salesforce and Salesloft with a number in one of these formats, and with the same email on each account.
How to configure your Salesloft Integration
-
Log in to the Aircall Dashboard.
-
Select Integrations & API on the left sidebar menu
-
Click on the Discover integrations tab and search for Salesloft
-
Open Salesloft and click on Install integration

Now you will be guided through four easy steps outlined below.
Step 1: Authenticate Aircall
-
Click on New Authentication. This will open a screen for you to add a required Authentication name. You will see a default name already provided for you. While a name is required, it will not be visible anywhere so any name can be used here -- either the suggested default or a name that you choose yourself.
-
Click Create and a pop-up will appear.
-
From the pop-up, click on Authorize to allow this integration to access information about your calls in Aircall.
-
If the integration is successful, you will see a message that says “Authentication for Aircall successfully created” Once you see this, click on Next.
Step 2: Connect An Aircall Number
-
Select a number from the drop down to connect to Salesloft
Step 3: Authenticate Salesforce
-
Click on New Authentication. This will open a screen for you to add a required Authentication name. You will see a default name already provided for you. While a name is required, it will not be visible anywhere so any name can be used here -- either the suggested default or a name that you choose yourself.
-
If you have multiple, choose the Salesforce instance type that you would like to connect from the drop down options.
-
Click Create and a pop-up will appear
-
From the pop-up, log in to your Salesforce admin account
-
If the integration is successful, you will see a message that says Authentication for Salesforce successfully created. Once you see this, click on Finish.
Step 4: Authenticate Salesloft
-
Click on New Authentication. This will open a screen for you to add a required Authentication name. You will see a default name already provided for you. While a name is required, it will not be visible anywhere so any name can be used here -- either the suggested default or a name that you choose yourself.
-
Click on Create and a pop-up will appear
-
From the pop-up, log in to your Salesloft admin account
-
If the integration is successful, you will see a message that says Authentication for Salesloft successfully created. Once you see this, click on Finish.
Step 5: Sync Aircall tags with your cadence tags
-
Select Call Settings the left side menu bar
-
Add one tag for each cadence stage, eg. Completed, Bounced, etc. Each time an agent tags a call as 'Completed' in Aircall, the contact stage will be switched to 'Completed' in Salesloft.
🎉 Great, your integration is active! You're all set and ready to get the most out of your Aircall-Salesloft integration.
Still in need of assistance? Please feel free to reach out to the Support Team and we will be happy to assist!