Aircall enables Jabra, Yealink, and Poly users to utilize their physical headset controls during a call to perform actions like answering or unmuting, saving you valuable time.
⚠️ Please note: the functionality between Jabra, Yealink, and Poly headset users slightly differs. Read more below.
Jabra:
This feature enables you to use your Jabra headset with call controls to:
-
Pick up, decline, and hang up calls.
-
Increase and decrease call volume during calls.
-
Mute and unmute yourself during calls.
You can find the list of supported and tested Jabra devices below:
|
Evolve2 30 |
Full support |
|
Evolve2 40 |
Full support |
|
Evolve2 75 |
Support USB connection and wirelessly connect via the USB dongle |
|
Evolve2 85 |
Support USB connection and wirelessly connect via the USB dongle |
|
Evolve2 65 |
Support USB connection and wirelessly connect via the USB dongle |
|
Evolve 80 |
Full support |
|
Evolve 75 / Evolve 75e |
Support USB connection and wirelessly connect via the USB dongle |
|
Evolve 65e |
Support USB connection and wirelessly connect via the USB dongle |
|
Evolve 20/30/40 Stereo/Mono |
Full support |
|
Evolve 30 II Stereo/Mono |
Full support |
|
Evolve 65 Stereo/Mono |
Support USB connection and wirelessly connected via the USB dongle |
|
Engage 75/65 Convertible |
Support USB connection and wirelessly connect via the USB dongle |
|
Engage 50 Stereo/Mono |
Full support |
|
Engage 75 Stereo/Mono |
Support USB connection and wirelessly connected via the USB dongle |
|
Biz 1900 USB Mono |
USB support |
|
Biz 2400 II Duo/Mono |
Full support |
|
Biz 2300/1500 Duo/Mono |
Full support |
Yealink:
This feature enables you to use your Yealink headset with call controls to:
-
Pick up, decline, and hang up calls.
-
Mute and unmute yourself during calls.
You can find the list of supported and tested Yealink devices below:
|
UH34 Dual/Mono |
USB or USB-C |
|
UH36 Dual/Mono |
USB or USB-C |
|
UH38 Series |
USB or USB-C |
|
WH62 Dual/Mono DECT Wireless Headset |
Micro USB to physical phone & to PC- wireless device |
|
WH63 Convertible DECT Wireless Headset |
Micro USB to physical phone & to PC- wireless device |
|
WH66 Dual/Mono UC Workstation DECT Wireless Headset |
USB & PC- wireless device
|
|
WH67 DECT Wireless Convertible Headset |
USB & PC- wireless device |
Poly:
This feature enables you to use your Poly headset with call controls to:
- Pick up and hang up calls.
- Mute and unmute yourself during calls.
You can find the list of supported and tested Poly devices below:
| Blackwire 3220 | USB or USB-C |
| Blackwire 5220 | USB or USB-C |
| Blackwire 5200 | USB or USB-C |
| Blackwire 3210 | USB or USB-C |
| Blackwire 5210 | USB or USB-C |
| Blackwire 3225 | USB or USB-C |
| Plantronics DA80 | USB |
| Plantronics Audio 628 | USB |
⚠️ Please note that bluetooth headsets are not supported to use physical controls.
⚠️ Please note that the Aircall Web Application and Aircall Mobile Apps do not support physical controls.