Starting September 2026, French law requires electronic invoicing (e-invoicing) for all clients billed in France. This article explains who this affects, the status of Aircall's rollout, and the steps you need to take now.
Who this affects
This applies to clients whose billing address is in France.
Current rollout status
Aircall is completing the system updates required to fully comply with this requirement. Rather than waiting for Aircall to contact you individually, account Owners can now register the required data directly from the Aircall Dashboard.
Important: Aircall is still completing readiness across all account types. In the meantime, the French tax authority (DGFiP) has confirmed a tolerance period during this initial rollout, giving leniency to businesses with genuine, documented technical difficulties in getting fully set up. See the official government guidance for details.
To help you get set up now without waiting for Aircall to reach out, two new self-service fields have been added to the Aircall Dashboard.
What you need to do now
Account Owners can submit the two pieces of data Aircall needs to register your account for e-invoicing, your SIREN number and PEPPOL ID, directly from the Billing tab. This is also a good time to confirm your VAT number is correct.
Steps:
- Log in as an account Owner. Only Owners can access and edit this section.
- Go to Aircall Dashboard > Account > Billing.
- Under Billing information, fill in:
- VAT number: confirm it's correct. This field is greyed out and can't be edited directly.
- SIREN: enter your company's SIREN number.
- PEPPOL ID: enter your PEPPOL ID (format example: 0208:12345678901).
Note: If your VAT number needs updating, submit a billing ticket to Aircall Support to have it corrected.
What happens next
Once you've submitted your SIREN and PEPPOL ID, Aircall will use this data to complete your account's registration for e-invoicing.
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