Unlock the full potential of Aircall Tags with our comprehensive tutorial on best practices for mixed use case teams. Learn how to optimize accuracy and efficiency by implementing color coded tags for seamless integration into your workflow.

  • Color coding: Streamline with department based color coded tags for quick identification.
  • Create and manage tags: Easily set up and manage tags in the Call Settings tab.
  • Efficient tag use: Watch agents apply tags during calls and identify call types in the Call History.
  • Granular reporting: Dive into detailed reporting with main topics and subtopics.
  • Team specific coding: Tailor tags for specific teams, improving organization for large tag volumes.
  • Optimize workflow: Elevate team collaboration with Aircall Tags.

Learn more about Creating and Editing Tags or Tagging your Calls