Alina D.
Activity overview
Latest activity by Alina D.-
Alina D. created an article,
Understanding Your Invoice: SMS Count vs. Segment Count
Each month, you receive an invoice for calls and SMS sent during the previous month (covering the period from the issuance date of one invoice to the day before the issuance of the next invoice). F...
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Alina D. created an article,
Why do I have a red banner on my dashboard and how to remove it?
If you see a red banner on your dashboard, it indicates there has been a payment issue. Here's how to identify the cause and resolve it. 💡 Please note that once the red banner appears on your dash...
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Alina D. created an article,
Why I was charged twice after a self-subscription?
When you self-subscribe to a new plan, depending on your business's country, you might receive two charges for the initial invoice: one for a flat rate covering users and numbers in your plan, and ...
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Alina D. created an article,
How to update your billing address
Most billing information can be edited by users directly. 💡 Please note that only users with Owner privileges have permission to access and edit (to remove) this information, please consult our art...
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Alina D. created an article,
How to find information about my plan
💡 Please note that only users with Owner privileges have permission to access this information. Click your company name in the lower left corner Select Plan Selecting Plan will take you to the ...
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Alina D. created an article,
Call bundles
On this page, you will find a list of bundles offered by Aircall. If you would like to add a bundle to your subscription or have any questions regarding pricing, please get in touch with your Accou...
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Alina D. created an article,
How do I find call details billed on my invoice?
Determine the Billing Period It is essential to know the period during which the call was made. For example, if an invoice was issued on June 3, 2024, all calls billed on this invoice were made bet...