Alejandro P.
Activity overview
Latest activity by Alejandro P.-
Alejandro P. created an article,
Using Aircall with cellular mobile data
If you suspect your internet connection is experiencing issues that are impacting the quality of your calls, one quick test you can make to try to confirm is changing the network to which your comp...
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Alejandro P. created an article,
One-way audio and double login
If you are experiencing one way audio (or even no audio at all) in some of your calls, check if you are maybe logged into two or more different versions of the app from the same computer.In some oc...
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Alejandro P. created an article,
Unwanted inbound calls? Check your Google Ads campaign
Symptoms You have suddenly began to receive unwanted inbound calls You have recently started or edited a Google Ads campaign for your business Cause A possible cause of unwanted calls when usin...
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Alejandro P. created an article,
Experiencing sudden silence in your calls - simultaneous logins
Symptoms During calls, occasionally I can no longer hear anything I use more than one Aircall app to make calls (For example: the Desktop App and the Web App, or integrated CTI Cause When using m...
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Alejandro P. created an article,
Can I block outbound calls?
When managing outbound calls, it is possible for you to allow outbound calls only to one specific country, and block any other outbound call attempts towards other destinations. At the moment, it i...
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Alejandro P. created an article,
Can I blocklist more than one number at once?
At the moment it is not possible to add multiple numbers to your blocklist at the same time, or to block full number ranges (such as all numbers from certain cities or countries) simultaneously. It...
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Alejandro P. created an article,
Call routing - rejecting vs not answering a call
When Aircall agents receive a call and are unable to answer, there are two possibilities: they can either reject the call (by clicking on the red "hang up" button) or they can let it ring until the...
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Alejandro P. created an article,
Why is Answered by Anonymous showing in the call history?
Symptom When checking the call history of the Aircall App, some of the inbound calls are showing as Answered by anonymous instead of displaying the name of an agent. Cause This happens when one or ...
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Alejandro P. created an article,
Adding the Aircall app as an exception to Android "Do Not Disturb" mode
While Do Not Disturb mode is great when needed, there are some notifications that you must have. For example, during work hours you may not want text messages from friends, but do want calls from y...
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Alejandro P. created an article,
Why can I not connect to mobile Argentina numbers internationally?
Symptom When calling Argentinian mobile/cellphone numbers from non-Argentinian numbers, the calls do not connect. Cause Placing outbound calls to Argentinian mobiles from non-Argentinian numbers re...