Disha G.
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Activity overview
Latest activity by Disha G.-
Disha G. created an article,
Salesforce troubleshooting: The Salesforce task contains a blank field Related to and Name field
Symptom Calls are not getting assigned to users, and the Related To/ Name fields are blank Cause It is possible that the Aircall_PermissionSet has not been assigned to the user experiencing the iss...
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Disha G. created an article,
Error: Content is blocked in Aircall CTI for Salesforce
Symptom The CTI shows the error "This content is blocked. Contact the site owner to fix the issue." Cause This error occurs when Aircall is not part of the Trusted URLs in Salesforce. Solution Se...
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Disha G. created an article,
Troubleshooting: Salesforce CTI is not recognizing any audio devices
Symptoms The Salesforce CTI won't detect any audio devices, even if desktop and web apps do. Cause Salesforce administrators are required to grant microphone permissions in the Salesforce session s...