Bolanle A.
Activity overview
Latest activity by Bolanle A.-
Bolanle A. created an article,
Monday.com Work Management vs Monday.com CRM Integration with Aircall
Monday.com Work Management and Monday.com CRM are both powerful tools within the Monday.com platform, each designed to serve distinct purposes: Monday.com Work Management is ideal for managing pro...
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Bolanle A. created an article,
How to Check Why a Call is Associated with Multiple Contacts in HubSpot
HubSpot allows a call to be associated with multiple contacts. However, it's important to note that the Aircall integration will only associate the call with one contact. You can find out if a call...
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Bolanle A. created an article,
HubSpot Integration - Identify the source of a Duplicate Ticket
To find out why a duplicate ticket was created, you will need to view the association history and identify the source of the association. To view the association history for the duplicate ticket th...
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Bolanle A. created an article,
Zendesk Integration - How to identify the source of a ticket
Scenario - duplicate tickets If you're using the Aircall-Zendesk integration, you might encounter a situation where multiple tickets are being created for the same call. While the Aircall integrati...
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Bolanle A. created an article,
Aircall Workspace - Checking the current version of the desktop application
Windows Ensure Aircall Workspace is open on your device Click on the (⌃) "carrot" icon in the System Tray, located in the lower right corner of the Windows taskbar Right-click on the Aircall Works...
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Bolanle A. created an article,
Aircall SMS in Hubspot Workflows - Using the Branch Action to configure multiple paths within a workflow.
Using the Branch Action to Configure Multiple Paths for Aircall SMS in HubSpot Workflows You can enhance your customer engagement by automating Aircall SMS messaging within HubSpot workflows. This ...
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Bolanle A. created an article,
Setting up Salesforce V4 - Map call results to Sales Engagement (HVS)
To use Sales Engagement (formerly High-Velocity Sales) with your CTI, you’ll need to assign specific permissions to your users: Sales Engagement Cadence Creator OR Sales Console User Sales E...