To ensure optimal performance and call quality when using the Aircall app on your iOS device, follow these recommended best practices.
1. Keep the App and iOS Updated
Aircall App: Always install the latest version of the Aircall app from the App Store. iOS Version: Make sure your iPhone is running the latest iOS version compatible with Aircall.
Updates often include important bug fixes and performance improvements.
2. Use a Stable Network Connection
Prefer Wi-Fi or strong 4G/5G with consistent signal. Avoid public or unstable Wi-Fi networks. If using mobile data, ensure good signal strength and disable low data mode.
3. Enable Required Permissions
Make sure the following permissions are enabled for Aircall:
Microphone – for speaking on calls Notifications – to receive incoming calls and alerts Background App Refresh – to ensure call delivery even if the app is not open
4. Turn Off Focus or Do Not Disturb
Disable Do Not Disturb, Focus Modes, or Driving Mode when you expect calls. These features may prevent call notifications from appearing.
Apple article here
5. Disable Low Power Mode
Low Power Mode may pause background tasks, delay push notifications, or degrade VoIP performance. Go to: Settings > Battery and toggle off Low Power Mode when using Aircall..
Apple article here
6. Log Out and In Regularly
To refresh your session, log out and back in periodically, especially after password changes or app updates.
8. Avoid VPN or Battery Saver Apps
VPNs and third-party battery-saving apps may interfere with Aircall’s ability to stay connected in the background.
9. Restart Your iPhone Weekly
A simple restart can help clear system memory and improve app responsiveness.