To ensure optimal performance and call quality when using the Aircall app on Android, follow these best practices. This guide helps avoid missed calls, call quality issues, and app-related disruptions.
1. Device and OS Compatibility:
Ensure your Android OS version is 8.0 (Oreo) or higher. Use up-to-date Aircall app version (check Google Play Store regularly for updates).
2. Network & Connectivity:
Use a stable Wi-Fi connection.
Avoid switching between Wi-Fi and mobile data during calls.
Disable battery/data saver modes while using Aircall—they can restrict background activity.
3. Notification & Background Settings:
Allow Aircall to run in the background: Go to Settings > Apps > Aircall > Battery > Allow background activity Ensure notifications are enabled: Settings > Apps > Aircall > Notifications > Allow all Disable “Optimize battery usage” for Aircall: Settings > Battery > Battery Optimization > All apps > Aircall > Don't optimize
4. Call Audio & Permissions:
Ensure all permissions are granted: Settings > Apps > Aircall > Permissions – Enable Microphone, Phone, Contacts, Bluetooth, and Notifications.
5. Sign-in and App Stability:
Always stay signed in to the Aircall app to receive incoming calls. If the app is force closed or logged out, you will not receive calls.
Avoid using Task Killers or “Close All Apps” options as they might shut down Aircall.
6. Troubleshooting Steps:
If you experience call issues:
Check network quality – run a speed test and avoid VPNs. Reboot your phone – this clears background bugs. Force stop and restart the Aircall app. Reinstall the app – in case of persistent issues.