Properly managing your notification settings on Windows helps ensure you don’t miss important Aircall alerts—whether you're using the desktop app, Aircall Workspace, or the web-based version via Google Chrome.
This guide will walk you through how to enable, disable, and customize notifications on your Windows device, with a focus on optimizing notifications for Aircall-related apps.
🔧 How to Access Windows Notification Settings
To begin managing your notifications:
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Open the Settings Menu
- Click the Start Menu (Windows icon)
- Select the Settings icon (gear symbol)
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Navigate to System Settings
- In the Settings window, select System from the left-hand menu
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Go to Notifications
- Click Notifications in the System menu
🔁 Global Notification Settings
At the top of the Notifications settings page:
- Notifications: Toggle this ON to enable notifications for all applications.
⚠️ Ensure global notifications are enabled, otherwise individual app notifications (including Aircall) may not appear.
📌 Locate Aircall & Chrome in the App List
Scroll down to the "Notifications from apps and other senders" section.
There, make sure to locate and configure:
- Aircall (for the desktop app)
- Aircall Workspace (if installed separately)
- Google Chrome (used for Aircall Web app and CTI integrations)
Use the toggle next to each to enable notifications, then click on the app name for more customization.
⚙️ Advanced Notification Options (Per App)
When you click on an app (e.g., Aircall or Google Chrome), you’ll see the following options:
- Show notification banners: Enable desktop pop-up alerts
- Show notifications in notification center: Include notifications in the Action Center
- Show notifications on lock screen: Display notifications when the screen is locked
- Play a sound when a notification arrives: Enable sound alerts
We recommend enabling all of the above for full visibility.
🚨 Set Notification Priority
Scroll to the bottom of the app’s notification settings to define priority:
- Top: Always show this app's notifications at the top of the list
- High: Display these notifications above normal ones
- Normal: Show in default order
🔔 We recommend setting Aircall, Aircall Workspace, and Google Chrome notifications to Top or High priority to avoid missing any call alerts.
✅ Summary
To ensure optimal notification delivery with Aircall on Windows:
- Enable global notifications
- Locate and enable notifications for:
- Aircall
- Aircall Workspace
- Google Chrome
- Customize banners, lock screen behavior, and sounds
- Set notification priority to High or Top