To get started with Aircall quickly, review these best practices before beginning the verification process on your Aircall Dashboard or mobile device!
You’ll need:
-
A valid government-issued photo ID document.
- ID cannot be expired.
- ID must not be redacted, altered, or damaged. All edges of ID must be visible.
- The information in these documents must match the information on your Aircall account.
- A computer with a built-in webcam OR a mobile device with a camera. Cameras on mobile devices typically take higher-quality photos than a webcam, although you can complete the verification process using your webcam and browser.
A better quality image dramatically increases your chance of being successfully verified.
- Capture a clear image. Ensure images are not too dark or bright and don't have a glare. Hold steady and allow your camera to focus to avoid blurry photos.
- Do not block any part of your ID document in the image. Lay it on a flat surface to take the photo.
- Do not block any part of your face. Remove sunglasses, masks, or other accessories.
- Find a location with ambient lighting. Avoid spaces with strong overhead lights that cast a shadow on your face or ID document. Avoid sitting directly in front of a bright light which can wash out your face and add a glare to your ID document.
The original source of the information provided in this article is stripe.com