We recommend starting at the WhatsApp Messaging - Overview article before proceeding with the steps below.
This article provides instructions to complete prior to leveraging Aircall phone numbers for WhatsApp messaging purposes.
⚠️ This feature is part of an early access program. Join the waitlist to get updates, and be one of the first to use WhatsApp in Aircall.
Prerequisite Steps in Meta
- Your business must have a Meta business portfolio.
- Most companies already have this, we recommend checking for an existing Meta business portfolio before creating a new one.
- If you’re unsure if your company already has one, we recommend checking with your marketing team.
- If your company does not have a Meta business portfolio, one must be created.
- Next, verify your business within the Meta business suite if not already done.
- Verification by Meta can be approved in as short as 10 minutes or as long as 14 business days.
- You’ll receive a notification when the verification review is complete.
Connecting Aircall Numbers to WhatsApp
We will publish the exact next steps to complete within the Aircall Dashboard in the near future! Stay tuned.
💡 All customers on the waitlist will be updated during this early access period.