Managing multiple small invoices can be time-consuming. At Aircall, we understand the need for streamlined billing processes. Here's how you can simplify your payments:
Automated Payment Methods
Aircall offers two automated payment methods that eliminate the need for manual payments, ensuring seamless billing and uninterrupted service.
- Direct Debit: Set up recurring payments directly from your bank account.
- Credit Card: Use your credit card for automatic monthly billing.
For detailed instructions on setting up your preferred automated payment method, please refer to the following articles: 'What payment methods are supported?' & 'How do I manage my Payment Method?'.
Bank Transfer Payment Option
*For bank transfer-eligible customers only.
💡 Aircall primarily encourages and prioritizes automated payment methods (Direct Debit or Credit Card) for all customers, ensuring a seamless and efficient billing experience. However, recognizing that some company billing systems may necessitate alternative arrangements, Aircall offers bank transfer as a payment option on a case-by-case basis.
Process:
- Locate Aircall's bank details on your most recent invoice. You can access your invoices here: How do I access or download my invoices & credit notes?
- Transfer an amount that aligns with your anticipated monthly usage (e.g., 50 EUR).
- Important: To ensure accurate application of your payment, provide a valid proof of payment to our billing team. Include your company name exactly as it appears on your invoices.
- Find guidelines on valid proof of payment here: What is a valid proof of payment?
Note: A separate invoice will not be generated for this bank transfer payment. Your monthly invoices will reflect the deductions from your transferred balance.
Benefit: This option reduces repetitive bank transfers and associated fees, streamlining your financial management.
Contacting Billing Support
If you have any questions or require further assistance regarding pre-payments or other billing matters, please contact our billing team: How do I contact Billing Support?
We hope this information is helpful. Thank you for being an Aircall customer.