How to identify my plan type?
To find details about your plan, please refer to this article: How to find information about my plan
Steps to check your plan:
- Click on your company name in the bottom left corner of your Aircall dashboard (accessible only to the account owner).
- Navigate to the Plan section.
- Review the details under "Your Plan."
Overview of benefits: upgrading from Essential to Professional
For a complete list of benefits, refer to the Aircall Pricing page.
How your business can benefit from the upgrade
| Sales | Support |
| Unlimited Calls within your country of residence – check the list of eligible countries here. | |
| Advance analytics - More granular insights for better decision-making. | |
| Power Dialer – Automate call workflows and increase efficiency | Intelligent Routing (API Callback) – Optimize call distribution based on predefined criteria. |
| Waterfall Calls in Session – Ensure seamless call distribution | Live Monitoring – Gain real-time visibility into call activity. |
Who to contact to upgrade to Professional?
Interested in upgrading your Aircall subscription to the Professional plan? Your account manager can guide you through the process. You'll find their contact information in our article: How to contact my account manager?
We hope this information is helpful. Thank you for being an Aircall customer.