Symptom
Aircall has made some enhancements to the Dashboard, but users are unable to see them.
Cause
Sometimes, users will need to refresh to see the latest Aircall Dashboard enhancements.
If simply clicking on the "reload" button of your browser doesn't work, you can try a "hard refresh."
A hard refresh clears the browser's cache for a specific page and reloads it, ensuring you view the most current version of the content.
Please note:
- A hard refresh may log you out of some websites and/or remove temporarily stored data specific to the page
- To completely clear your browser's cache, use the settings menu. Keep in mind this will remove cached data for all websites, not just the one you're viewing
Solution
To perform a hard refresh in different browsers:
Google Chrome
- Windows/Linux: Press Ctrl + F5, Shift + F5, or hold Ctrl while clicking the Reload button.
- macOS: Press Command + Shift + R or hold Shift and click the Reload button.
Mozilla Firefox:
- Windows/Linux: Press Ctrl + F5 or Shift + F5.
- macOS: Press Command + Shift + R.
Microsoft Edge:
- Windows: Press Ctrl + F5 or Ctrl + Shift + R.
- macOS: Press Command + Shift + R.
Safari:
- macOS: Press Command + Option + R