Symptom
When configuring your Smartflows numbers in Aircall, you might encounter a warning message saying Branch without steps:
Cause
This message is a warning and not an error. It indicates that there is no widget added to one of your call branches, often times the No or Wrong Input branch of your IVR.
Solution
Your number should continue to work, with the branch being ignored in the call flow as there is nothing for the caller to do or hear. However, if you add a widget to the branch that is missing one, the warning message will disappear.