Only Aircall's billing team can add a purchase order number to your invoice.
If your company utilizes a purchase order system, please follow the steps below to ensure it appears on your invoice.
Steps to Add a Purchase Order Number (PO) to Your Invoice
To add a purchase order number to your invoice, please follow these steps:
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Contact the Billing Team in Advance
Reach out to the billing team before the invoice is created. This allows enough time for the necessary modifications.⚠️ If you are unsure about how you can contact our billing team, please read this article:lease read the article Contacting Billing Support.
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Request Submission by the Account Owner
Ask your account owner to submit a request to the billing team.
⚠️ If you are unsure about your user account permissions, please read this article: Dashboard Roles.
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Form Submission
Be sure to select the options below on the drop-down submission form and indicate the purchase order number you want us to add to your invoice.
By following these steps, you can ensure that your purchase order number is correctly added to your invoice.