Symptom
The CTI shows the error "This content is blocked. Contact the site owner to fix the issue."
Cause
This error occurs when Aircall is not part of the Trusted URLs in Salesforce.
Solution
- Search for and click on Trusted URLs in the Salesforce Setup console
- Click New Trusted URL
- Add Aircall in the API name
- In the URL field, enter "https://*.aircall.io"
- Check all boxes in the CSP Directives section
- Click Save
- Reload the webpage