Symptom
Customers using a Thai number with an extension of +66 face issues when calling out.
Cause
Issues can be caused due to one of our partner carriers supporting only inbound calls and messages for Thai numbers.
Solution
Aircall works with multiple carriers, including a partner carrier that supports outbound calling from Thai numbers.
You can make local and international calls with this partner carrier, but not toll-free calls, in the +E.164 format. This carrier also supports DTMF.
To request that your number be moved to this carrier, or to request a new number with this carrier, please submit a ticket request to Aircall's Porting team.