If you have overdue invoices, Aircall will send you payment reminder emails, and a red banner will appear on your Aircall dashboard.
Example of payment reminder email
For more details:
- Red Banner: Refer to Why do I have a red banner on my dashboard and how to remove it?
- Locating Due Invoices: Refer to How do I access or download my invoices & credit notes?
Reminder emails are sent to the email addresses listed as invoice recipients on your Aircall dashboard.
To modify or confirm the payment reminder email addresses on your account, follow the steps in this article: Adding/Deleting Invoice Recipients.
My company > Billing > Send invoices to
💡 Note: Only users with Owner privileges can make these changes. See our Dashboard Roles for more information.
💡 Troubleshooting: If you're not receiving our payment reminder emails, please check your spam or other folders in your mailbox.