A2P10DLC is the ‘Application to Person’ type messaging via standard ‘10-Digit Long Code’ phone numbers. It is a mandatory requirement for applications, like Aircall, that send messages to U.S. numbers. It safeguards consumers from spam as well as enhancing the delivery of legitimate text messages.
In this video you'll uncover the essential steps and top tips to get registered, vetted and avoid common mistakes that can significantly delay your turnaround for initial approval.
Consequences of Non-Registration:
- Outbound SMS from unregistered numbers will be blocked by major carriers.
Registration Process:
- Access the A2P 10DLC registration form through the article A2P 10 DLC Understand How to Send Messages to U.S. Phone Numbers with Local Messaging Restrictions.
- Alternatively, click Submit a request on the Support Portal and select “Number Porting, Purchasing, and Compliance” and choose "Submit toll-free SMS registration information" under "What can we help you with."
Vetting Process:
- The form has a 15 to 20-day turnaround for initial approval, followed by an additional 8 to 10 days for rerouting.
- Avoid delays by filling out the form accurately. Refer to the A2P 10 DLC Form Field Details article for guidance.
Common Mistakes to Avoid:
- Incorrect number format: Use the country code, followed by the number, a comma, space, and the next number.
- Insufficient opt-in and opt-out messages: Refer to examples in the Field Details article for acceptable formats.
- Vague messaging: Clearly state opt-in details; avoid being too generic.
- Non-US customers without an EIN: Submit the form, and the porting team will assist in finding an appropriate substitute for the EIN field.
Streamline your A2P 10DLC registration process and ensure SMS compliance.
Learn More with Aircall Learning Lab
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