The editor includes an error and warnings control system that will prevent you from publishing a flow that contains any errors or that misses any needed configuration. This call flow quality checking system will help you provide a better experience to your callers.
You can see next to the “publish” button an icon (! or x) with a number that represents the number of warning and/or error in the flow.
Warnings and error have different implications to your flow:
- Warnings: You can see if you have any warnings by checking if a yellow exclamation icon “!” has appeared next to the publishing button, on the top right corner of the editing canvas.
- Click on the exclamation icon and a message explaining to you what warnings have been found will appear.
- To know to which widget the warning specifically refers to, click on it and the referenced widget will be highlighted in the call flow.
- You will be able to publish the call flow without fixing the warnings. However, we recommend that you go through and correct each of them to provide a good experience to your caller.
- Errors: You can see if you have any errors by checking if a red cross icon “x” has appeared next to the publishing button, on the top right corner of the editing canvas.
- Click on the cross icon and a message explaining to you what warnings have been found will appear.
- To know to which widget the error specifically refers to, click on it and the referenced widget will be highlighted in the call flow.
- You will not be able to publish the call flow without fixing the errors.