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Release Notes - November 2023

Jordan W.
  • Updated

6-November-2023

Feature Area

Description

More Information
Inbound Activity+ Analytics dashboard (Beta)

A dashboard which allows Support and Inbound Sales leaders to optimize planning and training by monitoring trends in customer communication, as well as how effectively their teams are serving these customers on the phone.


This dashboard will be available for Analytics+ customers only, and is currently in Beta.

 Analytics+: Inbound+ Dashboard

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