25-September-2023
Feature Area |
Description |
More Information |
| Integrations - Intercom messenger |
New release of the Intercom messenger Integration which delivers stability improvements. |
N/A |
| Smartflow |
New User Interface improvements in Smartflow editors to help better guide Admins on building smartflows and fixing errors with configurations |
N/A |
| Smartflow Migration Tool |
Our Smartflow migration tool has some new productivity enhancements to avoid clicks for Admins and improve "pre-loaded" flows when using the tool. |
N/A |
18-September-2023
Feature Area |
Description |
More Information |
| Analytics |
We are deploying a new Analytics dashboard for User Activity. This is currently in beta and will be deployed to customers Late September to early October. |
Analytics+: User Activity Dashboard |
11-September-2023
Feature Area |
Description |
More Information |
| Segment Integration v2 |
It's our new version of the Segment integration built on the Aircall Integration Manager (AIM). The new version is has exactly the same features as the previous version, but built on our own technology platform. |
How To Configure Your Segment Integration |
| Phone Design | We have implemented some updated designs in the phone app on the desktop | N/A |
| Mobile Apps |
Additional features, such as mark conversation as unread, and messaging previews are being rolled out to customer's apps. Keep Aircall updated on your devices to see the latest features. |
N/A |