The noise cancellation feature removes background noises from the Aircall user’s microphone.
How to activate it:
Open your Aircall phone app and go to Settings, then Preferences, then Sounds.
Toggle on Noise cancellation under Background Noise.
⚠️ Please note that this feature is only available starting from the 2.32.0 version of Aircall’s Desktop Application. It is not available on web, CTI, or mobile (iOS or Android).
⚠️ For Mac users, please note that this feature is:
Only available starting from MacOS 10.15 (Catalina)
Not available on the Mac Store version of our app (to use Noise Cancellation please download it from https://aircall.io/download)
Still in need of assistance? Please feel free to reach out to the Support Team and we will be happy to assist!