If you are an admin user, you can access the Teams section of the Dashboard.
After logging into the Dashboard, select the Teams section from the left-hand navigation menu.
All your teams will now appear in a list view. From here, you can search for an existing team, or create a new one.
Click on a team from the list to access the Team settings. Within the settings page, you can:
Edit the name
Update the emoji
Add or remove Users
Delete the team
Adding a Team to a Number
To add a Team to the call distribution of a number, navigate to the Numbers section of the Dashboard and choose a number from the list to access the Call Distribution settings. Once you have added the Team to the distribution, you will be able to set up queue length and ringing rules for your team.
📚 Learn more about How to Use Aircall's Team Feature.