Manage your phone lines in the Numbers section of the Dashboard. Once you have logged in, select the Numbers option from the left-hand navigation menu.
Here, you will find a full list of Numbers. Search for an existing number in the search bar, or use the dropdown to filter by Active or Inactive. You can also create or port a new number using the green button to the right.
Each number will have general information visible from the list view. This includes:
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The number of Users assigned to the phone line
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SMS-enabled numbers
- IVR-enabled numbers
- The status of the number (e.g. open, closed, awaiting approval, inactive, etc.)
Click on any number in the list to access the Call Distribution, Settings, Integrations, Business Hours, and Teams & Users tabs for a number.
Still in need of assistance? Please feel free to reach out to the Support Team and
we will be happy to assist!