Aircall offers an .msi file for Windows users which allows IT administrators/companies to take control of installation for agents.
What are the benefits of using an .msi file?
The .msi file allows you to know which version of the app each agent has installed, easily update the app for agents without requiring them to do so manually, and install or update the app on agents’ devices without them having to go through the steps themselves.
Using an .msi file is a good solution for companies using Windows environments who do not allow employees to install programs/applications themselves.
Using an .msi file also allows companies to easily roll out the Aircall desktop app to all of your agents in just one step without them having to go through the steps themselves.
How do I get an .msi file to download and install Aircall?
The .msi file can be found at https://aircall.io/download/:
⚠️ Please note: When updating the Aircall app via installing the .msi file, ensure that you first uninstall Aircall before installing the updated file. If Aircall is installed via .msi file before uninstalling any older versions, the Aircall app may not update appropriately.